30 years of combined technology experience in AI, networking, infrastructure configuration, implementation and maintenance, cyber security assessments, remediation and implementation and cloud provisioning.
Cyber Security services
Overview Today’s threat landscape is not only technical—it’s reputational. CW TechKnowledgy delivers security consulting that addresses both actual and perceived maturity through a combination of infrastructure reviews, policy alignment, and hands-on remediation.
Our Cybersecurity Services
Vulnerability & Risk Assessments
ITIL-Based Operational Security Consulting
Endpoint Hardening
Security Training for Staff & Admins
Help Desk & Desktop Support Strategy
Privacy + Data Compliance Guidance
Credentials that Matter
HDI Certified Instructor (Customer Service, Support Center, and Desktop Support)
ITIL Intermediate Certificates: Operational Support & Analysis, Service Strategy
Microsoft: Managing Devices in the Enterprise
MCSA Windows 10, MCSA Server
Tools & Practices
PowerShell automation for security tasks
Azure security integration
Help desk maturity and operational readiness modeling
We don’t just check boxes—we ensure your team is informed, equipped, and supported.